Knowing formal ways to say I will get back to you can make your emails and workplace conversations sound more polished, confident, and professional. The phrase “I will get back to you” is common, but you may want a more formal alternative when speaking with a client, manager, customer, business partner, or professional contact.
The right expression depends on what you need to do next. You might need time to review information, confirm a detail, speak with someone, or prepare a complete answer. Instead of repeating the same phrase, you can choose business email phrases that clearly explain when or how you will respond.
This guide covers professional communication, workplace communication, email etiquette, client communication, customer service, and networking situations. It also explains the tone and best use of each alternative.
What Does “I Will Get Back to You” Mean?
Literal meaning
“I will get back to you” means I will contact you again after I have more information or have completed the necessary work.
For example:
“I need to review the proposal first, and I will get back to you tomorrow.”
The speaker does not have an immediate answer but intends to respond later.
Tone
The phrase is generally:
- Professional
- Neutral
- Polite
- Flexible
- Common in spoken and written communication
It works well in many situations, but it can sound vague if you do not provide a timeframe or explain what you need to do first.
Purpose
You might use the phrase when you need to:
- Check information
- Confirm a decision
- Consult a colleague
- Review a document
- Get approval
- Research an issue
- Consider a request
- Prepare a detailed response
Emotional context
The phrase can reassure the other person that you have not ignored their request.
Compare:
“I don’t know.”
with:
“I’ll review the information and get back to you shortly.”
The second version sounds more constructive because it shows that you intend to take action.
When Is “I Will Get Back to You” Appropriate?
1. In emails
The phrase works well when you need additional time before answering.
Example:
Thank you for your question. I’ll review the details and get back to you by Thursday.
For formal emails, adding a timeframe makes the message clearer.
2. In the workplace
You can use it with colleagues when you need to verify information.
Example:
I’ll check with the finance team and get back to you this afternoon.
3. With clients
Client communication usually benefits from greater clarity.
Example:
We are reviewing your request and will get back to you with an update by Friday.
This sounds more professional than simply saying:
“I’ll get back to you.”
4. In networking
The phrase works when continuing a professional conversation.
Example:
Thank you for sharing your availability. I’ll check my schedule and get back to you shortly.
5. In customer service
Customer service messages often need reassurance and a clear next step.
Example:
We are looking into this issue and will get back to you as soon as we have an update.
28 Formal and Professional Alternatives to “I Will Get Back to You”
Below are practical alternatives organized by tone and context.
Professional Alternatives
1. I will follow up with you shortly.
Tone: Professional and proactive
Best use: Emails, clients, colleagues
Example:
I’ll review your request and follow up with you shortly.
This is one of the most useful professional alternatives because “follow up” clearly suggests continued communication.
2. I will follow up once I have more information.
Tone: Professional and clear
Best use: Client or workplace communication
Example:
I’ll check with our operations team and follow up once I have more information.
This works especially well when you cannot answer immediately.
3. I will provide an update shortly.
Tone: Professional and concise
Best use: Business emails
Example:
We are reviewing the matter and will provide an update shortly.
This focuses on the information you will provide rather than the act of contacting the person.
4. I will respond once I have reviewed the details.
Tone: Professional and precise
Best use: Formal emails and workplace communication
Example:
I’ll respond once I have reviewed the details of the proposal.
This is useful when you need time to evaluate something carefully.
5. I will keep you informed.
Tone: Professional and reassuring
Best use: Clients, projects, ongoing issues
Example:
We are monitoring the situation and will keep you informed of any developments.
6. I will provide further information once available.
Tone: Formal
Best use: Corporate communication
Example:
We will provide further information once it becomes available.
This is particularly suitable for formal business correspondence.
Formal Alternatives
7. I will respond at my earliest convenience.
Tone: Formal and polite
Best use: Formal correspondence
Example:
I will review your request and respond at my earliest convenience.
This is a traditional formal alternative, although it does not promise a specific deadline.
8. I will provide a response once I have reviewed the matter.
Tone: Formal and professional
Best use: Business correspondence
Example:
I will provide a response once I have reviewed the matter with our legal team.
9. I will revert once I have confirmed the details.
Tone: Formal, common in some international business settings
Best use: Corporate communication
Example:
I will revert once I have confirmed the delivery schedule.
Note: In international business English, “revert” is sometimes used to mean “reply,” but in standard US English, “revert” more commonly means returning to a previous state. “Respond” or “follow up” is clearer for many audiences.
10. I will respond following my review.
Tone: Formal and concise
Best use: Reports, proposals, professional emails
Example:
I will respond following my review of the submitted documentation.
11. I will provide further details in due course.
Tone: Very formal
Best use: Formal corporate correspondence
Example:
We will provide further details in due course.
Use this carefully because it does not give the recipient a specific timeframe.
12. I will contact you once the information has been confirmed.
Tone: Formal and precise
Best use: Clients and external contacts
Example:
I will contact you once the information has been confirmed by our supplier.
Friendly Professional Alternatives
13. I’ll check and get back to you shortly.
Tone: Friendly and professional
Best use: Colleagues and clients
Example:
I’ll check with the team and get back to you shortly.
14. Let me look into this and follow up with you.
Tone: Friendly and helpful
Best use: Customer service and workplace communication
Example:
Let me look into this and follow up with you this afternoon.
15. I’ll check on that and let you know.
Tone: Friendly and natural
Best use: Colleagues and familiar clients
Example:
I’ll check on that and let you know as soon as I have an answer.
16. I’ll get back to you as soon as I can.
Tone: Friendly and polite
Best use: Informal professional communication
Example:
I’ll review the document and get back to you as soon as I can.
17. I’ll keep you posted.
Tone: Friendly and conversational
Best use: Colleagues, project teams, ongoing work
Example:
I’m waiting for confirmation from the supplier, but I’ll keep you posted.
This is less formal than “I will provide further updates.”
Email-Ready Alternatives
18. I will follow up with an update by Friday.
Tone: Professional and specific
Best use: Business emails
Example:
I’ll review the proposal and follow up with an update by Friday.
Adding a deadline makes this stronger than a vague promise.
19. I will send you an update once I have confirmation.
Tone: Professional
Best use: Clients and suppliers
Example:
I’ll send you an update once I have confirmation from the shipping team.
20. I will respond as soon as I have the necessary information.
Tone: Formal and reassuring
Best use: Client emails
Example:
I’m checking the availability and will respond as soon as I have the necessary information.
21. I will follow up once I have completed my review.
Tone: Professional
Best use: Documents, proposals, applications
Example:
I’ll follow up once I have completed my review of the contract.
22. I will contact you with an update shortly.
Tone: Formal and polished
Best use: External emails
Example:
I’ll contact you with an update shortly regarding your request.
Workplace Alternatives
23. I’ll confirm and let you know.
Tone: Concise and professional
Best use: Colleagues and managers
Example:
I’ll confirm the meeting room and let you know.
24. I’ll check with the team and update you.
Tone: Professional and collaborative
Best use: Workplace communication
Example:
I’ll check with the development team and update you this afternoon.
25. I’ll review this and follow up.
Tone: Direct and professional
Best use: Managers, colleagues, project work
Example:
Thanks for sending this. I’ll review it and follow up tomorrow.
26. I’ll confirm the details and respond shortly.
Tone: Professional
Best use: Internal and external emails
Example:
I’ll confirm the details with accounting and respond shortly.
27. I’ll look into this and provide an update.
Tone: Professional and helpful
Best use: Problems, questions, customer concerns
Example:
I’ll look into this with the support team and provide an update.
28. I’ll get back to you with a confirmed answer.
Tone: Professional and reassuring
Best use: Situations where accuracy matters
Example:
I need to verify the figures first, but I’ll get back to you with a confirmed answer.
Quick Comparison Table
| Alternative | Tone | Best Use |
|---|---|---|
| I will follow up with you shortly. | Professional | Business emails |
| I will provide an update shortly. | Professional | Clients |
| I will respond once I have reviewed the details. | Formal | Documents |
| I will keep you informed. | Professional | Ongoing projects |
| I will respond at my earliest convenience. | Formal | Formal correspondence |
| I will provide further details in due course. | Very formal | Corporate writing |
| I’ll check and get back to you shortly. | Friendly | Colleagues |
| I’ll keep you posted. | Casual professional | Teams |
| I’ll confirm and let you know. | Concise | Workplace |
| I’ll look into this and provide an update. | Helpful | Customer service |
| I will contact you once confirmed. | Formal | Clients |
| I’ll follow up once I have more information. | Professional | Questions |
Email Examples
Client Email
Thank you for reaching out regarding the proposal. I’m reviewing the details with our team and will follow up with an update by Thursday.
Manager Email
Thank you for your feedback. I’ll review the figures and confirm the revised numbers by tomorrow afternoon.
Colleague Email
I’ll check with the marketing team and let you know once I have confirmation.
Customer Service Email
Thank you for bringing this to our attention. We are looking into the issue and will provide an update as soon as we have more information.
Networking Email
Thank you for sharing those details. I’ll review my schedule and follow up with you shortly.
Meeting Follow-Up
Thank you for the productive discussion today. I’ll review the action items and follow up with the team regarding the next steps.
Common Mistakes to Avoid
1. Giving no timeframe
Instead of:
I’ll get back to you.
Try:
I’ll get back to you by Wednesday afternoon.
A timeframe gives the recipient a clearer expectation.
2. Using overly formal language
You do not always need:
I shall provide a response in due course.
For a normal workplace email, this may sound unnecessarily stiff.
A better option may be:
I’ll review this and follow up tomorrow.
3. Sounding too casual with clients
Avoid overly conversational expressions such as:
I’ll let you know ASAP.
A better client-facing version is:
I’ll provide an update as soon as possible.
4. Making promises you cannot keep
Do not promise:
I’ll get back to you within an hour.
unless you are confident you can meet that deadline.
5. Using “revert” without considering your audience
Although “revert” appears frequently in some international business environments, “respond” or “follow up” is often clearer for broad English-speaking audiences.
Related Business Phrases
Here are useful expressions related to “I will get back to you.”
| Phrase | Meaning | Example |
|---|---|---|
| I’ll follow up. | Contact someone again | I’ll follow up tomorrow. |
| I’ll provide an update. | Give new information | I’ll provide an update Friday. |
| I’ll keep you informed. | Continue sharing developments | I’ll keep you informed. |
| I’ll keep you posted. | Give ongoing updates | I’ll keep you posted. |
| I’ll confirm. | Verify information | I’ll confirm the date. |
| I’ll check and let you know. | Verify something | I’ll check and let you know. |
| I’ll look into it. | Investigate | I’ll look into the issue. |
| I’ll review this. | Examine information | I’ll review the proposal. |
| I’ll respond shortly. | Reply soon | I’ll respond shortly. |
| I’ll contact you again. | Reach out later | I’ll contact you again tomorrow. |
| I’ll provide further details. | Give more information | I’ll provide further details later. |
| I’ll confirm once finalized. | Respond after completion | I’ll confirm once finalized. |
| I’ll update you accordingly. | Share relevant developments | I’ll update you accordingly. |
| I’ll reach out once confirmed. | Contact after verification | I’ll reach out once confirmed. |
| I’ll be in touch. | Contact again | I’ll be in touch next week. |
| I’ll send an update. | Provide information by message | I’ll send an update shortly. |
“I Will Get Back to You” vs. Other Alternatives
“I will get back to you” vs. “I will follow up”
“I will get back to you” is broad and natural.
“I will follow up” sounds more deliberate and is particularly useful for business communication.
Example:
I’ll get back to you after reviewing the proposal.
I’ll follow up after reviewing the proposal.
Both work, but the second emphasizes continued professional communication.
“I will get back to you” vs. “I will respond”
“I will respond” is more direct and formal.
Best for:
- Formal emails
- Written requests
- Official correspondence
- Professional responses
“I will get back to you” vs. “I will provide an update”
“Provide an update” works best when you may not have a complete answer but can share progress.
I’ll provide an update once we hear from the supplier.
“I will get back to you” vs. “I will keep you informed”
“Keep you informed” suggests ongoing communication rather than a single response.
We’ll keep you informed as the project progresses.
“I will get back to you” vs. “I’ll keep you posted”
“Keep you posted” is more conversational.
Use it with:
- Colleagues
- Familiar clients
- Internal teams
- Professional contacts you know well
Cultural and Regional Usage
US English
“I’ll get back to you” is very common in American business communication. It sounds natural in both spoken and written contexts.
For formal writing, Americans may prefer:
I’ll follow up with you.
or:
I’ll provide an update by Friday.
UK English
The phrase is also widely understood in British English. Depending on the setting, “I’ll be in touch” and “I’ll get back to you” can sound natural and professional.
Corporate Communication
Corporate communication often benefits from precise wording.
Instead of:
I’ll get back to you sometime soon.
Use:
I’ll provide an update by the end of the week.
Customer Service
Customer service communication should provide reassurance without making unrealistic promises.
We are reviewing your request and will provide an update as soon as possible.
Networking
Networking communication should remain warm without becoming too casual.
Thank you for your time. I’ll follow up with you shortly regarding the opportunity we discussed.
FAQs
1. What is a formal way to say “I will get back to you”?
A formal alternative is:
“I will respond once I have reviewed the details.”
Other options include:
“I will follow up with you shortly.”
“I will provide a response once I have more information.”
2. What is a professional way to say “I will get back to you”?
A strong professional option is:
“I will follow up with you shortly.”
For more clarity, add a timeframe:
“I will follow up with you by Friday.”
3. What is a polite way to say “I will get back to you”?
You can say:
“Thank you for your patience. I’ll follow up with you shortly.”
This combines appreciation with a clear commitment to respond.
4. How do you say “I will get back to you” in an email?
You could write:
“I’m reviewing the information and will provide an update by Thursday.”
This sounds more specific and professional than simply saying you will get back to someone.
5. What is another way to say “I will get back to you soon”?
Try:
“I’ll follow up with you shortly.”
or:
“I’ll provide an update shortly.”
6. Is “I will get back to you” professional?
Yes. It is a widely accepted professional phrase. However, it can sound vague if you do not explain when you will respond.
7. What can I say instead of “I’ll let you know”?
Use:
“I’ll confirm and follow up with you.”
or:
“I’ll provide an update once I have confirmation.”
8. What is a formal alternative to “I’ll let you know”?
A more formal option is:
“I will provide further information once it becomes available.”
9. How do I say I need time to think professionally?
You can say:
“I’d like to review the details before providing a response.”
This communicates that you need time without sounding dismissive.
10. Should I give a deadline when saying I will get back to someone?
Yes, whenever possible. A specific timeframe improves clarity.
Instead of:
I’ll get back to you soon.
write:
I’ll follow up with you by Thursday afternoon.
Final Summary
The best formal ways to say I will get back to you depend on your audience and purpose. For everyday professional communication, “I will follow up with you shortly” is a strong choice. For formal emails, use “I will respond once I have reviewed the details.” For clients, “I will provide an update by [time/date]” gives useful clarity. For colleagues, “I’ll check and let you know” sounds natural. For casual professional situations, “I’ll keep you posted” works well. Whatever phrase you choose, clear timing, appropriate tone, and a specific next step will make your workplace communication more effective.
